After more than 10 years of experience in watchmaking, we decided to put at your disposal the expertise of the O.Zbinden store, based in Geneva since 1942, through an innovative online sales platform, reserved for the Swiss market and 100% secure.
In order to meet the demand of our customers to purchase watches online, we offer a service up to the one that you could find in your favorite shop while protecting you from stress and related constraints. to travel whether for individuals or businesses.
You are not sure if you will like the model you have chosen and we understand you, do not hesitate to place an order to see what gives this beautiful watch on your wrist, you have a right of return 14 days.
WE HAVE DECIDED TO CREATE OUR ONLINE SHOP TO RESPOND THE 3 MAIN CONSTRAINTS WE'VE BEEN CONFRONTED DURING A DECISION
TO PURCHASE A WATCH ONLINE :
- Proximity: Each watch we sell on our website comes from the watch factories of the brands we represent, to allow you a super fast delivery, an immediate solution in case of exchange or refund and no hidden administrative costs (customs, transport ...)
- Safety : Safety has been our main concern and we have maximized it. So that you can buy with confidence, our site is certified McAfee Secure and uses the https and ssl protocols for an ultra secure payment.
- The choice : As watchmakers, we selected among our watch brands, the models for which we had real appreciation and fascinated us by their technical and aesthetic qualities, not discounted watches or old collections
BEFORE CREATING OUR WEBSITE, WE TESTED THE PURCHASE OF WATCH ONLINE AND FALLEN IN THE TRAP OF FALSE GOOD DEAL.
IT IS FROM THIS DAY THAT WE HAVE DECIDED TO CREATE OUR ONLINE PLATFORM #WATCHADDICTGVA
"Several days of tedious research have been necessary to find our first watch on the internet. Passing from site to site, we were looking for the watch that would satisfy us with its design, its technical qualities but also with a price that is as accurate as possible.
We were browsing between sites hosted in Belgium, Spain, Italy, Germany, France. Our choice finally turned to a German site quoted as "20% lower than the recommended retail price". Some email communications later, attracted by a price visibly attractive, we decided to try.
After 16 days of waiting (unlike the 5 days announced), we received our watch in Switzerland. Small surprise, we were charged with administrative costs in addition to the VAT charges requested by the delivery, while we had paid the shipping costs.
At the opening of the box, we discovered a warranty card from an Italian dealer when we bought the watch in Germany! Calculations made, we had bought a watch from a dealer 1,500 km away with the fear of a warranty validity problem by saving just 5% compared to the swiss price.
We then told ourselves that it was time for us to create our watches store online, aimed at a local clientele for whom we wanted to provide a premium service with real watchmaking expertise, express delivery and a fair price. "
Nicolas Boccard & Olivier Zbinden